FAQs

We offer comprehensive web development services including WordPress theme and plugin development, custom design, theme customization, design-to-WordPress conversion, Shopify to WordPress migration, bug fixing and error resolution, site transfers, Laravel development, Vue.js and React development, and mobile app development.

We are a fully remote company with team members distributed globally. This allows us to work with clients from all time zones and provide round-the-clock support when needed.

Soft Mit Technology was founded with a mission to help businesses build a better digital future. Our team brings together decades of combined experience in web development and digital solutions.

Yes! We work with clients from around the world. Our remote-first approach and flexible communication tools allow us to collaborate effectively across different time zones and languages.

Simply reach out through our contact form or email us at info@softmit.com. We'll schedule a free consultation to understand your needs, discuss your project, and provide a proposal with timeline and pricing.

Timelines vary based on project complexity. A simple WordPress customization might take 1-2 weeks, while a custom web application could take 8-16 weeks. We'll provide a detailed timeline in our proposal after understanding your requirements.

Yes, we provide detailed estimates after our initial consultation. For most projects, we offer fixed-price quotes so you know exactly what to expect. For ongoing work, we can also work on a retainer basis.

We follow Agile methodologies with 1-2 week sprints. This allows for regular progress updates, flexibility to adapt to changing requirements, and ensures you're always aware of how your project is progressing.

Absolutely! You own 100% of the code we write for you. We can provide access to version control repositories, and upon project completion, we hand over all source files and documentation.

We specialize in WordPress (themes, plugins, WooCommerce), Laravel, Vue.js, React, React Native for mobile apps. We also work with MySQL, PostgreSQL, Redis, and various cloud platforms like AWS and DigitalOcean.

Yes! Custom plugin development is one of our core services. We can build plugins for specific functionality, WooCommerce extensions, third-party integrations, and more.

Definitely! We offer WordPress maintenance, bug fixing, performance optimization, security hardening, and feature additions for existing sites. No project is too small or too complex.

While we don't provide hosting services directly, we can recommend reliable hosting providers and assist with server setup, domain configuration, and SSL installation as part of your project.

Costs vary widely based on project scope. WordPress customizations start around $500, custom themes from $2,500, and full web applications from $5,000+. Contact us for a free quote tailored to your specific needs.

For most projects, we require a 30-50% deposit to begin work, with the remainder due upon project completion. For larger projects, we can arrange milestone-based payments.

We accept bank transfers, credit cards (via Stripe), and PayPal. For international clients, we can work with most payment methods that work in your region.

Yes! We offer monthly maintenance plans that include updates, backups, security monitoring, and a set number of support hours. Plans start at $150/month.

All projects include 30 days of free support for bug fixes and minor adjustments. After that, you can opt for our maintenance plans or pay for support on an as-needed basis.

Yes, we offer emergency support for critical issues like site downtime or security breaches. Emergency support is available 24/7 with prioritized response times.

You can report issues via email, our project management system, or scheduled calls with your project manager. We typically respond within 24 hours during business days.

Yes! We provide documentation and training sessions so your team can confidently manage your new website or application. Training can be done via video call or with recorded videos.